Water

On October 10, 2025, the Texas Commission on Environmental Quality required the Rolling Creek Utility District, public water system, TX1012877, to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.

The public water system has taken the necessary corrective actions to restore the quality of the water distributed by this public water system used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of today, October 11, 2025.

If you have questions concerning this matter, you may contact Inframark, the operator for Rolling Creek Utility District, at our 24-hour Customer Service Line (281) 398-8211.

Boil Water Notice Rescinded (PDF)

Due to a water outage in the system from a main break, the Texas Commission on Environmental Quality has required the Rolling Creek Utility District public water system, PWS ID TX1012877, to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions).

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.

When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.

Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions concerning this matter, you may contact Inframark, the operator for Rolling Creek Utility District, at our 24-hour Customer Service Line (281) 398-8211.

Boil Water Notice (PDF)

THE SANITARY SEWER SYSTEM IN YOUR NEIGHBORHOOD WILL BE EVALUATED WITHIN THE NEXT FEW DAYS, AS AUTHORIZED BY YOUR WATER DISTRICT, AND DIRECTED BY THE DISTRICTS ENGINEER.

THE RESULTS OF THIS EVALUATION WILL GIVE THE DISTRICTS ENGINEER, AND WATER DISTRICT, VALUABLE INFORMATION AS TO THE PRESENT CONDITION OF THE WASTEWATER, OR SANITARY SEWER MAINS SERVICING YOUR HOME.

THE EVALUATION WILL BE COMPROMISED OF FIRST CLEANING THE SEWER MAIN, AND SECONDLY SENDING A CLOSED-CIRCUIT COLOR TELEVISION CAMERA THROUGH THE SEWER.  THE CONDITION OF THE SEWER MAIN WILL BE RECORDED AND SENT TO THE DISTRICTS ENGINEER FOR EVALUATION.

THE CREWS WILL NOT NEED TO ENTER YOUR HOME.  ALL WORK RELATED TO THIS PROJECT WILL BE CONDUCTED FROM MANHOLES LOCATED EITHER IN THE STREET OR IN YOUR BACKYARD.  IN THE EVENT THAT A MANHOLE IS LOCATED IN YOUR BACKYARD, OUR CREWS WILL NEED TO ACCESS THE MANHOLE THROUGH A SIDE GATE.

PLEASE NOTE: AS WE WILL BE UTILIZING HIGH PRESSURE WATER DURING THE CLEANING PHASE OF THIS PROJECT, ON OCCASION, AS WE INCREASE THE AIR PRESSURE IN THE SEWER MAIN, WATER FROM THE MAIN WILL FLOW BACK TOWARD YOUR HOME.  AS A PRECAUTION PLEASE REMOVE THE WHITE FOUR-INCH CLEANOUT CAP FOR THE DURATION OF NOTICE AS DATED BELOW.  IF YOU DO NOT KNOW THE LOCATION OF YOUR CLEANOUT CAP, PLEASE PLACE THE LID TO YOUR TOILETS IN THE DOWN POSITION, AND PLEASE PLACE A TOWEL IN THE SINKS OF YOUR HOME.

THIS NOTICE WILL BE EFFECTIVE FOR THE FOLLOWING DATE: 03/11/2024

**** PLEASE NOTE: WEATHER WILL DICTATE OUR SCHEDULE, IF IT RAINS, WE MAY NOT BE ABLE TO KEEP WITH THE ABOVE SCHEDULE DUE TO SURCHAGE SEWER LINES. *****

IF YOU SHOULD HAVE ANY QUESTIONS OR REQUIRE FURTHER INFORMATION, PLEASE FEEL FREE TO CONTACT ME AT THE FOLLOWING NUMBER.

CCTV Field Operation – James- 281-570-9291

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Atención

Limpieza E inspección’ de las líneas de drenaje Sanitario en el

Llevara a cabo la limpieza e inspección televisiva del sistema de drenaje sanitario como parte del proyecto de mejoras al sistema de drenaje sanitario. Las líneas que van desde su casa a los desagües principales no están incluidas en este trabajo. Este trabajo no requiere que los residentes se encuentren en casa, y en ningún momento el personal de trabajo deberá entrar a su casa o negocio.

Esta nota sirve como aviso de que la limpieza E inspección televisiva de la línea de drenaje ubicado en frente o detrás de su propiedad, se espera que comiencen en 24-48 horas. El personal de trabajo puede requerir el acceso a su propiedad si hay alguna tapa de registro sanitario o algo similar ubicada en su propiedad. Su cooperación es muy importante para la limpieza e inspección televisiva del drenaje sanitario. Se agradece mucho su cooperación. En ese sentido, le pedimos por favor, sujetar o meter las mascotas, y desbloquear las puertas de su yarda durante este período.

Solicitamos que todos los residentes que reciban esta carta hacer lo siguiente durante los días que se detallan a continuación: 1) Desenroscar la tapa del servicio lateral de drenaje sanitario (esto se encuentra en el patio, entre la casa y el desagüe principal, y es generalmente una tapa de plástico de 4 ” PVC). Esto ayudará a evitar que el olor entre a su casa o edificio. 2) Minimizar el uso del agua. 3) Coloque toallas en los lavabos y las bañeras que cubren los drenajes. 4) Cierre la tapa del inodoro. 5) Sujetar todas las mascotas. 6) Verificar que las puertas de la yarda estén desbloqueadas. 7) Quitar estructuras tales como macetas, cobertizos, terrazas, fuentes, suciedad, etc. desde el comienzo de cualquier tapa de registro sanitario que se encuentre ubicada en su propiedad.

Este trabajo está siendo realizado por Hydra Clear Servicesz, trabajando bajo contrato para Distrito. Si usted tiene algunas preguntas o preocupaciones, por favor siéntase libre de ponerse en contacto con uno de los representantes indicados a continuación.

*****TENGA EN CUENTE; EL CLIMA DICTARA NUESTRO PROGRAMA, SI PERMANECE QUE PODEMOS NO PODER MANTENER CON EL PROGRAMA PREVIAMENTE MENCIONADO POR CAUSA DE LA SOBRE CARGA DE LAS LINEAS DE ALCANTARILLA. *****

Esperamos que los grupos de limpieza E inspección televisiva de las líneas de drenaje sanitario estén en su propiedad entre los días siguientes.

3/24/23 Y 3/29/23

****TENGA EN CUENTA: EL CLIMA DICTARA NUESTRO HORATIO, SI LLUEVE, ES POSIBLE QUE NO PODAMOS MANTENER EL HORARIO ANTERIOR DEBIDO A LAS LINEAS DE ALCANTARILLADO DR SOBRECAJE. *****

SI TIENE ALGUNA PREGUNTA O NECESITA MAS INFORMACION, NO DUDE EN PONERSE EN CONTACTO CONMIGO EN EL SIGUIENTE NUMERO.

CCTV Field Operation – James – 281-570-9291

In an encouraging development for local residents, the West Harris County Regional Water Authority has officially rescinded Stage 1 of its Drought Contingency Plan.

The community is no longer under voluntary water use reductions, signaling improved conditions. Residents can resume normal water usage while continuing to practice mindful conservation.