Water

Please be advised that the West Harris County Regional Water Authority (Authority) has triggered Stage 1 (voluntary reductions) of its Drought Contingency Plan due to climate and weather conditions.  The Authority has determined it is necessary to trigger Stage 1 in order to facilitate compliance with the Harris Galveston Subsidence District requirements.

Under this Stage 1, the Authority is requesting all water users to voluntarily reduce their water usage effective immediately.  The Authority would also like to encourage you to consider implementing one or more drought response measures in your entity’s Drought Contingency Plan, if applicable.  The Authority will continue to monitor water use and will provide another notice if the drought stage changes or if Stage 1 drought conditions have been lifted.

Thank you for your cooperation. A copy of the Authority’s Drought Contingency Plan is included on the Authority’s website: www.whcrwa.com.

Please reach out to Inframark’s Customer Service department at (281) 579-4500 or visit your MUD website at www.rollingcreekud.com should you have any questions or concerns.

There is no boil water notice in effect for Rolling Creek UD residents or businesses. The City of Houston has issued a Boil Water Notice for their water system and other systems effected by the City’s issue. While local media (and social media) are reporting boil water notices for the City and those other Water Districts in our area, these notices do not pertain to Rolling Creek UD receivers, as the District maintains independent water production facilities. Again, Rolling Creek UD is not currently under a Boil Water Notice.

In the event a Boil Water Notice needs to be issued for our community, notification will be provided. For immediate and up-to-date 24/7 information, you can always reach out to INFRAMARK 24-hour Customer Service line at (281)-579-4500.

EPA Update: Coronavirus and Drinking Water and Wastewater

There is no higher priority for EPA than protecting the health and safety of Americans. EPA is providing this important information about COVID-19 as it relates to drinking water and wastewater to provide clarity to the public. The COVID-19 virus has not been detected in drinking-water supplies. Based on current evidence, the risk to water supplies is low. Americans can continue to use and drink water from their tap as usual. For details, visit: https://www.epa.gov/coronavirus/coronavirus-and-drinking-water-and-wastewater

CDC Update: Water Transmission and COVID-19, Drinking Water, Recreational Water and Wastewater: What You Need to Know

According to the Center for Disease Control (CDC), the COVID-19 virus has not been detected in drinking water. Conventional water treatment methods that use chlorine disinfection, such as those in municipal utility district’s drinking water systems, should remove or inactivate the virus that causes COVID-19. For more information, visit https://www.cdc.gov/coronavirus/2019-ncov/php/water.html

Texas Governor Abbott discourages Texans from hoarding water and other supplies.

Read more here: https://www.ksat.com/news/local/2020/03/13/governor-abbott-to-provide-texans-with-update-on-coronavirus-friday/

As the cost of water continues to rise, we thought it would be helpful to show customers what is billed and where your monthly payment goes.

If you were to use 10,000 gallons of water, your total bill would be $93.07.

Of that total:

• $38.88 is the fee paid to the West Harris County Regional Water Authority (WHCRWA). The fee is currently $3.888 / 1,000 gallons.
• $21.00 is the water fee charged by Rolling Creek M.U.D. The flat fee of $21.00 is charged for up to 10,000 gallons of use. A variable fee per thousand gallons is charged over 10,000 gallons of use.
• $33.19 is the sewer fee charged by Rolling Creek MUD This is a flat fee billed each month.

Chart based on 10,000 gallons of water used at residential rates Percentages shown will vary based on actual use.

The fees charged by Rolling Creek M.U.D. pay for the day to day operational costs of providing water and sewer service to our customers. For information about the WHCRWA and their fees, please visit http://www.whcrwa.com.