Rolling Creek Utility District

Dear Customer,

We are pleased to announce the successful transition to a new water and sewer utility billing system.

With this transition, your account number has changed, and we invite you to register for our new customer portal to take advantage of convenient online services.

Please note that automatic payments will NOT be drafted unless you sign up in the new portal.

Why Register?

By registering your account, you’ll be able to:

1. View and pay your bill online, including eCheck, debit and credit card options
2. Set up recurring payments
3. Sign up for eBills
4. Update your contact information anytime

Note: If you’re setting up recurring payments, please make a one-time payment on your current balance. Your recurring setup will begin with your next billing cycle.

Register Now

You may also continue to make payments:

1. Online through the new portal
2. By Mail
3. Over the phone
4. Via online bill pay through your financial institution

If you have any questions or need help getting started, feel free to reach out to us at CustomerService@Inframark.com or call our office at (832) 467-1599.

Thank you for being a valued customer!

Rolling Creek U.D.

Dear Customer,

Now that the billing transition is complete, your water bill has a new look, and we want to share a few reminders!

With this transition, your new account number and security code, to register for the online Portal, are listed on your water bill in the upper right-hand corner. We invite you to take advantage of convenient online services.

Why Register?

By registering your account, you’ll be able to:

1. View and pay your bill online, including eCheck, debit and credit card options
2. Set up recurring payments
3. Sign up for eBills
4. Update your contact information anytime

You may also continue to make payments:

1. Online through the new portal
2. By Mail
3. Over the phone
4. Via online bill pay through your financial institution

A Few Changes You Will Notice:

1. Your account number has fewer digits
2. Your payment ID will be used for online bill pay
3. Your water usage graph now shows the year for easier tracking
4. Important information will stand out in pink for quick visibility

If you have any questions or need help getting started, please reach out to us at CustomerService@Inframark.com or call our office at (832) 467-1599.

Thank you for being a valued customer!

• Customer Portal
• GuestPay

Through Rolling Creek UD’s website you can easily find links to the following services:

• Setup New Water Service
• Pay Your Water Bill
  • Customer Portal
  • GuestPay
• Water Billing Questions
• Cancel Water Service
• Pay Tax Bill
• Trash Collection Guidelines

Security Advisory

• Please lock your vehicles.  Most thefts from vehicles are through unlocked doors. It takes seconds to break a window, but doing so makes noise – and criminals hate noise. You also want to make sure that all windows are rolled up before locking your vehicle. Also, if you have a car alarm please make sure it is working properly – and use it!
• Hide valuables from site. Even better, take all items of value with you. If a criminal doesn’t see anything, they’re less likely to break in to your vehicle and will proceed to the next vehicle to “window shop.” Remember to hide valuables before parking and leaving your vehicle. Give a would-be thief absolutely no reason to burglarize your car.
• Take your keys. Unfortunately, it is still common practice for individuals to leave their keys in their car and/or in the ignition when unattended.

There is no 100% fool-proof way to prevent all crime. You can make yourself less likely to be a victim of motor vehicle burglary by following the above practices and using common sense. Simply locking your vehicle and removing property is half the battle.